Search

Customer Care Associate

BPO Jobs
3 views

Customer Care Associate

BPO Jobs
3 views

Description

The sales of the retail store depends on how well the customers are greeted when they enter the store and how are

they made to select the apparel of their choice from those that are displayed. The CCAs provide the proper experience

to the customers, and they also have to deal with the visual merchandisers for proper display at the stores, maintain

the inventory check, and have to report to the store manager providing him all the details of the store.

The challenges faced by the CCAs currently are:

 Long standing hours, leaves and no weekly off in certain cases

 Housekeeping staff does not agree with the staff in certain cases

 Compa-ratio is less than 1 in the case of CCAs due to the presence of foreign brands

 Some customers are really rude, some come just for recreational/ window shopping

Job Types: Full-time, Regular / Permanent

Salary: ₹9,790.03 - ₹29,674.09 per month

Benefits:
• Cell phone reimbursement
• Health insurance
• Life insurance
• Paid sick time
• Provident Fund

Schedule:
• Day shift
• Flexible shift
• Morning shift
• Rotational shift

Supplemental pay types:
• Commission pay
• Performance bonus
• Yearly bonus

Ability to commute/relocate:
• Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Education:
• Bachelor's (Preferred)

Experience:
• Customer service (Preferred)
• 4years (Preferred)

Language:
• English (Preferred)
• Hindi (Preferred

Attributes

Company Name: Aditya Birla Fashion and Retail

Contact 616login (seller)

    You must log in or register a new account in order to contact the advertiser.
    To protect against prohibited activities, we may check your message before it is forwarded to the recipient and, if necessary, block it.

    HR details Details

    616login
    311 active listings
    Professional seller
    Registered for 1+ year
    Last online 1 year ago
    Contact All items

    Listing location

    New Delhi, Delhi, India
    28.6138954, 77.2090057

    Stay safe!

    Never pay down a deposit in a bank account until you have met the seller, seen signed a purchase agreement. No serious private advertisers ask for a down payment before you meet. Receiving an email with an in-scanned ID does not mean that you have identified the sender. You do this on the spot, when you sign a purchase agreement.
    Customer Care Associate by 616login