Job Description
What you'll do-
• Overseeing the customer service process.
• Resolving customer complaints brought to your attention.
• Conducting quality assurance surveys with customers and providing feedback to the staff.
• Possessing excellent product knowledge to enhance customer support.
• Establishing a positive rapport with all clients and customers via phone.
• Interacting with customers to ensure they have a desirable and shareable experience.
What we need-
• Any 12th pass-out with excellent English communication can apply.
• Must be fluent in English.
• Communication and thought process has to be good.
• Must be comfortable working from office.
Role: Customer Service
Industry Type: BPO / Call Centre
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success, Service & Operations - Other
• Overseeing the customer service process.
• Resolving customer complaints brought to your attention.
• Conducting quality assurance surveys with customers and providing feedback to the staff.
• Possessing excellent product knowledge to enhance customer support.
• Establishing a positive rapport with all clients and customers via phone.
• Interacting with customers to ensure they have a desirable and shareable experience.
What we need-
• Any 12th pass-out with excellent English communication can apply.
• Must be fluent in English.
• Communication and thought process has to be good.
• Must be comfortable working from office.
Role: Customer Service
Industry Type: BPO / Call Centre
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success, Service & Operations - Other
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care | BPO | Work From Office | Full Time position is now open for candidates interested in the BPO Jobs sector. This role in PimpriChinchwad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
