Description
Hiring for customer care executive in International BPO MNCSalary (for Freshers ) : 22k - 27 k CTCSalary (for Experienced) : 22k- 34k CTCWork From Office JobRequirements :* Must Have Excellence Communication Skills in English *Must be Familiar With Rotational Shifts .*Both Male & Female Can Apply *Minimum H.S Pass is Required and Not for Persuading Candidates * Relevant Experience In CCE (preferable)Responsibilities:Manage large amounts of incoming callsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsAnalyzing customer needs and recommending products based on those needs.Meet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customerinteractions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customers Required skills:Good typing Speed.Good Communication Skill.Basic Computer SkillsDiscipline, Positive Attitude & PunctualityMore information about this Customer Care Executive JobPlease go through the below FAQs to get all answers related to the given Customer Care Executive jobWhat are the job requirements to apply for this Customer Care Executive job position? Ans: A candidate must have a minimum of fresher as an Customer Care Executive What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: BA, BBA/BBM, BCA, BE/B.Tech, BSc, 12th Pass (HSE), Other Graduate, Other Post Graduate What are the salary requirements for this job? Ans: The salary range is between 22000 and 34000 Monthly. The Salary will depend on the interview. This Customer Care Executive is a Full Time in Jabalpur, Jaipur. What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Customer Care Executive is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Customer Care Executive position? Ans: There are immediate 1 job openings for Customer Care Executive in our Organisation