Job Description
Job Summary:
We are looking for a friendly and professional Customer Care Executive to support patients and ensure a smooth diagnostic experience. The role involves handling appointments, answering queries, managing billing, and coordinating with lab staff.
Key Responsibilities:
Greet and assist patients in-person and over the phone.
Schedule appointments and provide test-related information.
Handle billing, payments, and insurance queries.
Maintain patient records and ensure timely report delivery.
Resolve complaints or escalate when needed.
Requirements:
Graduate in any discipline (science preferred).
1–3 years of experience in healthcare or customer service.
Good communication, computer skills, and a patient-friendly attitude.
Familiarity with healthcare systems (LIS/HIS) is a plus.
Job Type: Full-time
Pay: ₹10,214.06 - ₹15,000.00 per month
Schedule:
Rotational shift
Language:
Hindi (Preferred)
English (Preferred)
Work Location: In person
Speak with the employer
++1-XXXXXXXXXX
We are looking for a friendly and professional Customer Care Executive to support patients and ensure a smooth diagnostic experience. The role involves handling appointments, answering queries, managing billing, and coordinating with lab staff.
Key Responsibilities:
Greet and assist patients in-person and over the phone.
Schedule appointments and provide test-related information.
Handle billing, payments, and insurance queries.
Maintain patient records and ensure timely report delivery.
Resolve complaints or escalate when needed.
Requirements:
Graduate in any discipline (science preferred).
1–3 years of experience in healthcare or customer service.
Good communication, computer skills, and a patient-friendly attitude.
Familiarity with healthcare systems (LIS/HIS) is a plus.
Job Type: Full-time
Pay: ₹10,214.06 - ₹15,000.00 per month
Schedule:
Rotational shift
Language:
Hindi (Preferred)
English (Preferred)
Work Location: In person
Speak with the employer
++1-XXXXXXXXXX
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Executive position is now open for candidates interested in the Customer Care Executive sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
