Customer Care Executive

💰 ₹18,000 - ₹28,800 (Est.) 📍 Mumbai 🏠 Remote / WFH

Job Description

We Are Hiring - Customer Support Executive (Telecaller)!

Position: Customer Support Executive (Paralegal Team)

Salary: ₹2.4 LPA - ₹3.0 LPA

Shift: Pure Day Shift (9 AM - 6:30 PM)

Work Schedule: 6 days/week (1 Saturday off/month)

Company Description

Single Debt is India’s first and only Debt Management Company, leading the #DebtFreeIndia mission with over 40 years of global experience. Our services are aimed at assisting individuals, families, and businesses in managing their debt through comprehensive debt management, budgeting, anti-harassment, and legal support. With over 50,000 successful cases and a client satisfaction rate of 94%, Single Debt is recognized as one of India & UAE's leading Debt Management companies. Featured in prestigious publications like Economic Times, DNA, Times of India, and more, we are committed to financial stability for our clients.

Role Description

As a Client Harassment Call Support Executive in the Paralegal Team, you will assist clients facing harassment due to debt issues. Your responsibilities will include handling calls related to harassment complaints, providing support, and ensuring clients receive legal guidance to resolve their issues.

Key Responsibilities:

Handle harassment complaints and provide support to clients.

Respond to client queries via phone and email.

Collaborate with the legal team to resolve issues and provide updates.

Maintain accurate records of client interactions and complaints.

Assist clients through onboarding and offer continuous support.

Qualifications:

Strong communication skills in English and Hindi.

Previous experience in customer support & Tele caller is a plus.

Knowledge of debt management or legal processes is beneficial.

Ability to handle sensitive information confidentially.

Benefits:

Competitive salary.

Opportunities for growth and development.

Health benefits and employee perks.

Job Types: Full-time, Permanent

Pay: ₹240,000.00 - ₹300,000.00 per year

Benefits:

Flexible schedule
Leave encashment
Provident Fund
Work from home
Work Location: In person

💡 Quick Summary

Seeking a career-building opportunity? The Customer Care Executive position is now open for candidates interested in the Work from home Jobs sector. This role in Mumbai offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.

Sponsored

Job Details

Company Name: City Credit Management LLP

Frequently Asked Questions

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The expected salary for Customer Care Executive in Mumbai is ₹18,000 - ₹28,800 (Est.) per month. Actual compensation may vary based on experience and negotiation.
Yes, Customer Care Executive is a remote / work from home position. You can apply from anywhere in India.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Customer Care Executive. Previous experience in Work from home Jobs is a plus. Freshers may also apply depending on the employer's requirements.
Yes, CallCenterJob.co.in is completely free for job seekers. Never pay money to apply for any job. If anyone asks for payment to process your application, report it immediately using the "Report this Job" button.

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