Job Description
Position: Customer Care Executive
Location: Jaipur
Job Type: Full-time
Salary: upto 20k
Job Description: Customer Care Executive
We are looking for a Customer Care Executive to handle customer queries, provide excellent service, and ensure high levels of customer satisfaction. The ideal candidate should have strong communication skills, a positive attitude, and the ability to manage customer issues effectively.
Key Responsibilities
Handle inbound & outbound calls, emails, and chats.
Assist customers with product/service-related inquiries.
Resolve customer complaints and provide appropriate solutions.
Follow up to ensure timely resolution of issues.
Maintain accurate records of customer interactions in CRM systems.
Coordinate with internal departments for escalations or special cases.
Provide information on new products, offers, or services.
Meet daily/weekly targets related to query handling and customer satisfaction.
Requirements
Minimum 1–3 years of experience in customer support or a similar role.
Excellent communication skills (Hindi & English).
Strong problem-solving and listening abilities.
Ability to stay calm and professional during difficult conversations.
Basic computer knowledge (MS Office, CRM tools).
Positive attitude, customer-first approach, and willingness to learn.
Preferred (Optional)
Experience in real estate/ecommerce/BFSI/hospitality/telecom
Knowledge of CRM tools or ticketing systems.
Ability to work in shifts (if required).
Job Type: Full-time
Pay: ₹10,000.00 - ₹20,000.00 per month
Location: Jaipur
Job Type: Full-time
Salary: upto 20k
Job Description: Customer Care Executive
We are looking for a Customer Care Executive to handle customer queries, provide excellent service, and ensure high levels of customer satisfaction. The ideal candidate should have strong communication skills, a positive attitude, and the ability to manage customer issues effectively.
Key Responsibilities
Handle inbound & outbound calls, emails, and chats.
Assist customers with product/service-related inquiries.
Resolve customer complaints and provide appropriate solutions.
Follow up to ensure timely resolution of issues.
Maintain accurate records of customer interactions in CRM systems.
Coordinate with internal departments for escalations or special cases.
Provide information on new products, offers, or services.
Meet daily/weekly targets related to query handling and customer satisfaction.
Requirements
Minimum 1–3 years of experience in customer support or a similar role.
Excellent communication skills (Hindi & English).
Strong problem-solving and listening abilities.
Ability to stay calm and professional during difficult conversations.
Basic computer knowledge (MS Office, CRM tools).
Positive attitude, customer-first approach, and willingness to learn.
Preferred (Optional)
Experience in real estate/ecommerce/BFSI/hospitality/telecom
Knowledge of CRM tools or ticketing systems.
Ability to work in shifts (if required).
Job Type: Full-time
Pay: ₹10,000.00 - ₹20,000.00 per month
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Executive position is now open for candidates interested in the BPO Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
