Job Description
About the job
• Telecommunications operatives will need to speak clearly and professionally, and they will need to respond to all transfer calls quickly.
• They will also answer all the general questions about any services provided
• Telecommunications operative will also set up conference calls, manage a range of location information, as well as the system.
• A telecommunications operator will have knowledge about CRM and Indiamart and keep very accurate records; they will update the database and logs where required, as well as include call information identification numbers
• A telecommunications operator will need to decide where to route these calls too, and if they need to covered by security personnel or not
• Telecommunications operatives are responsible for effective client services, and customer services too
• The telecommunications operative will perform daily administrative tasks; this includes a scheduling meeting room, appointments between clients and staff, receiving faxes, sending communications, and accepting orders.
• Processing packages, other incoming mail, delivering outgoing mail and packages to the post office and other shipping facilities as directed is a common task of telecommunications operatives.
• Telecommunications operator must be active and have polite voice while communicating
• Telecommunications operatives will need to speak clearly and professionally, and they will need to respond to all transfer calls quickly.
• They will also answer all the general questions about any services provided
• Telecommunications operative will also set up conference calls, manage a range of location information, as well as the system.
• A telecommunications operator will have knowledge about CRM and Indiamart and keep very accurate records; they will update the database and logs where required, as well as include call information identification numbers
• A telecommunications operator will need to decide where to route these calls too, and if they need to covered by security personnel or not
• Telecommunications operatives are responsible for effective client services, and customer services too
• The telecommunications operative will perform daily administrative tasks; this includes a scheduling meeting room, appointments between clients and staff, receiving faxes, sending communications, and accepting orders.
• Processing packages, other incoming mail, delivering outgoing mail and packages to the post office and other shipping facilities as directed is a common task of telecommunications operatives.
• Telecommunications operator must be active and have polite voice while communicating
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Executive position is now open for candidates interested in the Customer Care Executive sector. This role in Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.