Job Description
Job Title: Customer Service Executive (Entry Level)
Location: Mumbai, Maharashtra
Experience: 0-1 years
Job Type: Full-time
Role Description:
We are seeking a motivated and enthusiastic Customer Service Executive to join our team. This is a full-time entry-level position . As a Customer Service Executive, you will be responsible for providing exceptional customer support and ensuring customer satisfaction.
About us:
DollarBull is a Fintech platform that empowers investors based in India to invest in U.S stocks and ETFs (Exchange Traded Funds). Our app and web-based platform offers easy, secure and seamless access to Global Investing.
DollarBull also offers real time market research enabling investors and financial advisors to make well informed investment decisions.
Responsibilities:
Responding to customer inquiries and providing accurate information via various communication channels such as phone, email, and chat.
Handling and resolving customer complaints, ensuring their satisfaction and maintaining a positive customer experience.
Managing and updating customer records and accounts in our database.
Collaborating with cross-functional teams to address customer needs and ensure prompt resolutions.
Providing support to customers in navigating our products, services, and policies.
Maintaining a high level of professionalism and delivering exceptional customer service at all times.
Requirements:
0–1 year of experience in customer service or any industry (fresh graduates are encouraged to apply).
A bachelor's degree in any field.
Excellent communication skills in English, both written and verbal.
Proficiency in using computer applications and a basic understanding of MS Office tools
Strong problem-solving skills and the ability to think on your feet
Empathy and patience are needed when dealing with customer concerns or complaints.
Detail-oriented with good organizational and multitasking abilities.
A positive attitude and a genuine passion for providing excellent customer service.
Job Type: Full-time
Salary: ₹18,000.00 - ₹22,000.00 per month
Schedule:
• Day shift
Ability to commute/relocate:
• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Preferred)
Language:
• English (Required)
Speak with the employer
++1 836+001603
Application Deadline: 05/06/2026
Location: Mumbai, Maharashtra
Experience: 0-1 years
Job Type: Full-time
Role Description:
We are seeking a motivated and enthusiastic Customer Service Executive to join our team. This is a full-time entry-level position . As a Customer Service Executive, you will be responsible for providing exceptional customer support and ensuring customer satisfaction.
About us:
DollarBull is a Fintech platform that empowers investors based in India to invest in U.S stocks and ETFs (Exchange Traded Funds). Our app and web-based platform offers easy, secure and seamless access to Global Investing.
DollarBull also offers real time market research enabling investors and financial advisors to make well informed investment decisions.
Responsibilities:
Responding to customer inquiries and providing accurate information via various communication channels such as phone, email, and chat.
Handling and resolving customer complaints, ensuring their satisfaction and maintaining a positive customer experience.
Managing and updating customer records and accounts in our database.
Collaborating with cross-functional teams to address customer needs and ensure prompt resolutions.
Providing support to customers in navigating our products, services, and policies.
Maintaining a high level of professionalism and delivering exceptional customer service at all times.
Requirements:
0–1 year of experience in customer service or any industry (fresh graduates are encouraged to apply).
A bachelor's degree in any field.
Excellent communication skills in English, both written and verbal.
Proficiency in using computer applications and a basic understanding of MS Office tools
Strong problem-solving skills and the ability to think on your feet
Empathy and patience are needed when dealing with customer concerns or complaints.
Detail-oriented with good organizational and multitasking abilities.
A positive attitude and a genuine passion for providing excellent customer service.
Job Type: Full-time
Salary: ₹18,000.00 - ₹22,000.00 per month
Schedule:
• Day shift
Ability to commute/relocate:
• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Preferred)
Language:
• English (Required)
Speak with the employer
++1 836+001603
Application Deadline: 05/06/2026
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Executive position is now open for candidates interested in the MIS Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
