Job Description
Responsibilities:
• Resolve customer complaints via phone, email, mail, or social media
• Gather and analyze client data to identify possible products or services to recommend to management
• Open and maintain customer accounts by recording account information
• Inform customers of deals and promotions
• Handle changes in policies or renewals
• Assist customers on placement of orders, refunds, or exchanges
Skills:
• Strong soft skills and communication skills
• Can work efficiently and manage time accordingly
• Customer-focused attitude and the capacity to adjust to and handle various personalities
Note: Training will be provided by the company.
Job Type: Full-time
Salary: From ₹18,000.00 per month
Schedule:
• Day shift
Ability to commute/relocate:
• Bangalore City, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• Customer Care: 1 year (Preferred)
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• Hindi (Preferred)
• English (Preferred)
Speak with the employer
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💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Executive position is now open for candidates interested in the MIS Executive sector. This role in Bengaluru, offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
