Job Description
Conducting customer satisfaction surveys to understand what areas of the company's services need improvements Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution Curating streamlined email and social media communication mediums for offers, updates and much more Dealing with customer issues and churning out an easy-to-follow solution Managing payment and delivery of customer orders Helping customers choose the right product for their requirements and budget Handling customer concerns and complaints in a timely manner Informing customers of upcoming promotions or deals Establishing a positive rapport with all clients and customers in person or via phone Forming reports based on customer satisfaction statistics and helping their team to develop new skills
ELIGIBILITY :
• 1. Ability to speak in English fluently (mandatory) 2. Education minimum 10th pass and above 3. Age limit 18yrs to 40yrs
BENEFITS :
• 1. On spot offer letter 2. No rotational shifts 5. Days working 6. Attractive salary packages 7. Referral bonus 8. Excellent career growth +. No bar for good candidates
ELIGIBILITY :
• 1. Ability to speak in English fluently (mandatory) 2. Education minimum 10th pass and above 3. Age limit 18yrs to 40yrs
BENEFITS :
• 1. On spot offer letter 2. No rotational shifts 5. Days working 6. Attractive salary packages 7. Referral bonus 8. Excellent career growth +. No bar for good candidates
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care executive position is now open for candidates interested in the Customer Care Executive sector. This role in Kolkata offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.