Job Description
Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility
Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients
Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough
Meet call handling quotas and individual and team sales targets
Gather and analyse client data to identify possible products or services to recommend to management
Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution
Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary
Follow communication protocols, rules, and policies
Job Type: Full-time
Salary: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Provident Fund
Schedule:
Day shift
Ability to commute/relocate:
Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Preferred)
Experience:
Technical support: 1 year (Preferred)
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
Hindi (Preferred)
English (Preferred)
Speak with the employer
++1 +8260424+4
Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients
Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough
Meet call handling quotas and individual and team sales targets
Gather and analyse client data to identify possible products or services to recommend to management
Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution
Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary
Follow communication protocols, rules, and policies
Job Type: Full-time
Salary: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Provident Fund
Schedule:
Day shift
Ability to commute/relocate:
Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Preferred)
Experience:
Technical support: 1 year (Preferred)
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
Hindi (Preferred)
English (Preferred)
Speak with the employer
++1 +8260424+4
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Executive position is now open for candidates interested in the Customer Care Executive sector. This role in Karnataka offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
