Customer Care Executive

💰 ₹21,600 - ₹34,560 (Est.) 📍 Mumbai 🕐 4 days ago

Job Description

Title: Customer Support Executive - Voice process

We're looking for enthusiastic individuals, including freshers, to start an exciting and rewarding career in customer Support role for an international payments and travel firm that provides secure and convenient payment solutions.

Freshers are welcome to apply—no experience needed! We provide full training and continuous support to help you succeed in this role.

Job Details:

Shift Details: Fixed Day Shift.

Working Days: 5 days a week and 2 days week off (Saturday and Sunday fixed offs)

Employment Type: Full-time, Permanent, Fresher

Responsibilities:

- Should handle queries related inbound calls comfortably.

- Provide exceptional customer service in a domestic voice process setting.

- Work smoothly and effectively with your team.

- Follow company guidelines and standards.

- Maintain accuracy and adhere to company policies and industry standards.

- Help customers in solving their queries promptly and efficiently.

Requirements:

- Fluent English communication skills, both verbal and written (Mandatory).

- HSC to Any Degree holders can apply

- Freshers can apply

- Experienced candidates with at least 6 months of experience in tele calling or customer service also can apply.

- Strong interpersonal skills and ability to work effectively in a fast-paced environment.

Benefits:

- 2 Days Weekends Fixed off (Saturday and Sunday).

- Earn incentives in addition to base salary based on performance.

- Comprehensive training and continues support will be provided.

- Health insurance, PF, and other employee benefits provided.

- Opportunities for career advancement and growth.

- Work in a supportive and collaborative work environment.

Interview Rounds:

- HR

- Operation Manager

- Manager

Compensation:

- HSC Fresher: ₹14,000 In hand

- Graduate Fresher: ₹15,000 In hand

- Experienced: Up to ₹20,000 In hand

+ Performance-based incentives.

Join us and start your career with a Friendly and supportive team! Apply now to become a part of International Organization.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Cell phone reimbursement
Flexible schedule
Food provided
Health insurance
Internet reimbursement
Leave encashment
Life insurance
Paid time off
Provident Fund
Schedule:

Day shift
Fixed shift
Morning shift
Weekend availability
Supplemental pay types:

Joining bonus
Overtime pay
Performance bonus
Shift allowance
Yearly bonus
Application Question(s):

How comfortable are you speaking in English?
What are the other Languages you speak Fluently?
For exp: what was your last net salary?
Experience:

Customer service: 1 year (Preferred)
Language:

English (Required)
Work Location: In person

💡 Quick Summary

Seeking a career-building opportunity? The Customer Care Executive position is now open for candidates interested in the Customer Care Executive sector. This role in Mumbai offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.

Sponsored

Job Details

Company Name: place8

Frequently Asked Questions

Click the Apply Now button on this page, login or register for free on CallCenterJob.co.in, fill in your name, mobile number, city, and experience, then submit your application. The recruiter will contact you directly.
The expected salary for Customer Care Executive in Mumbai is ₹21,600 - ₹34,560 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Customer Care Executive is an on-site position based in Mumbai. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Customer Care Executive. Previous experience in Customer Care Executive is a plus. Freshers may also apply depending on the employer's requirements.
Yes, CallCenterJob.co.in is completely free for job seekers. Never pay money to apply for any job. If anyone asks for payment to process your application, report it immediately using the "Report this Job" button.

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