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Customer Care Executive
Altruist Technologies Pvt Ltd
Electronics City, Bengaluru/Bangalore
₹14,000 - ₹23,000 monthly
Fixed
₹14000 - ₹23000
Earning Potential
₹23,000
Work from Office
Full Time
Any experience
Basic English
Job Details
Interview Details
Similar Jobs
67 applicants
Benefits include: PF
Job Description
Responsibilities:
Respond to customer queries in a timely and accurate way, via phone, email or chat
Identify customer needs and help customers use specific features
Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
Update our internal databases with information about technical issues and useful discussions with customers
Monitor customer complaints on social media and reach out to provide assistance
Share feature requests and effective workarounds with team members
Inform customers about new features and functionalities
Follow up with customers to ensure their technical issues are resolved
Gather customer feedback and share with our Product, Sales and Marketing teams
Assist in training junior Customer Support Representatives
Jobs
Career Compass
Community
Free job alerts on WhatsApp
Contact us
Download Apna app
Login
Customer Care Executive
Altruist Technologies Pvt Ltd
Electronics City, Bengaluru/Bangalore
₹14,000 - ₹23,000 monthly
Fixed
₹14000 - ₹23000
Earning Potential
₹23,000
Work from Office
Full Time
Any experience
Basic English
Job Details
Interview Details
Similar Jobs
67 applicants
Benefits include: PF
Job Description
Responsibilities:
Respond to customer queries in a timely and accurate way, via phone, email or chat
Identify customer needs and help customers use specific features
Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
Update our internal databases with information about technical issues and useful discussions with customers
Monitor customer complaints on social media and reach out to provide assistance
Share feature requests and effective workarounds with team members
Inform customers about new features and functionalities
Follow up with customers to ensure their technical issues are resolved
Gather customer feedback and share with our Product, Sales and Marketing teams
Assist in training junior Customer Support Representatives
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Executive position is now open for candidates interested in the Work from home Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.