Job Description
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Customer Care Executive /BPO /Call Center /fresher /Day...
H
HY FLY CONSULTANCY
Thane, Maharashtra (+2 others)
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12 hours agoFull–time
Excellent Job Opening for Graduates with Leading Private Bank
Location: Thane/Belapur
Designation: Phone Banking Officer
Grade: Assistant Manager
Process: Voice process
Shift: Day shift for Females
Rotational Day shift for Males
Job role:
1. Handling Customer Queries and Providing Information as per Defined Standards
2. Effective Re dress of all Customer Complaints and Providing Solutions/escalating Problems
3. Follow Up On Escalations and Closing Them
4. Educating Customers About Bank's other Products and Services
5. Generating Leads and Passing Them to Concerned Department
6. Providing Feedback to the Team Leaders About Product and Process and Contribute to the Improvement
7. Educating Customers About Channel Migration
8. Improve Efficiency as per Interactions and Feedback Received
+. Updating Product and Processes in Data bank
Eligibility Criteria:
-Should be a Graduate
-Should Have Good Communication skills in English
-Should be Flexible with Shifts
-Should be interested working in a banking sector
Benefits:
-Will be on the direct payroll of bank
-Each and every bank holidays will be given
-Can apply for Internal job posting
-Earn incentives above salary
• NO SALES NO TARGET NO FIELD WORK
Opening for a Branded Bank.
We as a Branded bank is hiring for bank Customer Service Executive from banking & insurance process.
Required candidates from Banking process OR any Banking Process, insurance, mutual funds, Current account saving account, Credit cards, CASA, demat account etc.
1) CUSTOMER SERVICE EXECUTIVE EXPERIENCE WITH BANKING & INSURANCE CUSTOMER SERVICE DEPARTMENT OR CONTACT CENTRE DEPARTMENT.
2) EXCELLENT COMMUNICATION SKILLS
3) CUSTOMER SERVICE PROCESS
4) CANDIDATES FROM BANKING & INSURANCE PROCESS
5) CANDIDATES WORKED IN BANK LOANS, INSURANCE, MUTUAL FUND INVESTMENT, & COLLECTIONS.
6) Having experience of handling HNI customers.
7) Having experience of handing MA inbound calls,
8) Having experience of handing inbound EMC liabilities.
Insurance based Outbound Customer Service & Telesales Process -
Customer Care Executive /BPO /Call Center /fresher /Day...
H
HY FLY CONSULTANCY
Thane, Maharashtra (+2 others)
Apply
12 hours agoFull–time
Excellent Job Opening for Graduates with Leading Private Bank
Location: Thane/Belapur
Designation: Phone Banking Officer
Grade: Assistant Manager
Process: Voice process
Shift: Day shift for Females
Rotational Day shift for Males
Job role:
1. Handling Customer Queries and Providing Information as per Defined Standards
2. Effective Re dress of all Customer Complaints and Providing Solutions/escalating Problems
3. Follow Up On Escalations and Closing Them
4. Educating Customers About Bank's other Products and Services
5. Generating Leads and Passing Them to Concerned Department
6. Providing Feedback to the Team Leaders About Product and Process and Contribute to the Improvement
7. Educating Customers About Channel Migration
8. Improve Efficiency as per Interactions and Feedback Received
+. Updating Product and Processes in Data bank
Eligibility Criteria:
-Should be a Graduate
-Should Have Good Communication skills in English
-Should be Flexible with Shifts
-Should be interested working in a banking sector
Benefits:
-Will be on the direct payroll of bank
-Each and every bank holidays will be given
-Can apply for Internal job posting
-Earn incentives above salary
• NO SALES NO TARGET NO FIELD WORK
Opening for a Branded Bank.
We as a Branded bank is hiring for bank Customer Service Executive from banking & insurance process.
Required candidates from Banking process OR any Banking Process, insurance, mutual funds, Current account saving account, Credit cards, CASA, demat account etc.
1) CUSTOMER SERVICE EXECUTIVE EXPERIENCE WITH BANKING & INSURANCE CUSTOMER SERVICE DEPARTMENT OR CONTACT CENTRE DEPARTMENT.
2) EXCELLENT COMMUNICATION SKILLS
3) CUSTOMER SERVICE PROCESS
4) CANDIDATES FROM BANKING & INSURANCE PROCESS
5) CANDIDATES WORKED IN BANK LOANS, INSURANCE, MUTUAL FUND INVESTMENT, & COLLECTIONS.
6) Having experience of handling HNI customers.
7) Having experience of handing MA inbound calls,
8) Having experience of handing inbound EMC liabilities.
Insurance based Outbound Customer Service & Telesales Process -
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Executive |BPO |Call Center |fresher |Day position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.