Job Description
Drawing up contracts for services offered
Processing purchase orders
Planning and booking technician jobs for smooth client service
Liaising with customers on a daily basis
Processing enquiries efficiently and pro-actively resolving client issues
Supporting the Customer Services, Sales and Services team, and Operations team to achieve targets and deliverables
Make outgoing calls to our existing client database to promote our products and services
The successful candidate will have
Previous working experience in a similar role (customer service/ administration/ account management)
High attention to detail and excellent organisational skills
Excellent customer service skills
Intermediate computer skills
Complaint handling and conflict resolution skills
Ability to work under pressure, multi-task, and work autonomously
Outstanding verbal and written communication skills
Love working in a team environment
The successful candidate must be able to pass a Pre-employment medical, as well as background checks.
Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business - we employ some 38,000 colleagues across 66 countries - and offer a wide range of learning and development programmes for colleagues to enhance their skills.
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Executive position is now open for candidates interested in the BPO Jobs sector. This role in Brisbane offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
