Job Description
US Customer Support Executive – Lead Generation (Mass Tort Process)
Location: Ahmedabad, Gujarat
Shift: Night Shift (US Process)
Work Mode: Work from Office
About the Role:
We’re looking for confident and energetic professionals to join our US Customer Support team. You’ll connect with potential clients in the United States, identify qualified leads, and support the Mass Tort legal process.
This is a voice-based role that requires strong communication and target-driven performance.
Key Responsibilities:
Make outbound calls to US prospects and generate qualified leads.
Update and maintain customer information in the CRM.
Clearly explain case eligibility details.
Achieve daily and weekly targets for leads and quality.
Ensure compliance with process and client requirements.
Requirements:
Excellent English communication skills.
Comfortable working in night shifts (US time zone).
Minimum 6 months of experience in international voice/BPO preferred.
Quick learner with good listening and persuasion skills.
Basic computer knowledge.
Education:
Graduate / Undergraduate with strong English fluency.
What We Offer:
Attractive performance-based incentives.
Career growth opportunities.
Supportive and dynamic work culture.
Job Types: Full-time, Fresher
Pay: ₹20,000.00 - ₹25,000.00 per month
Location: Ahmedabad, Gujarat
Shift: Night Shift (US Process)
Work Mode: Work from Office
About the Role:
We’re looking for confident and energetic professionals to join our US Customer Support team. You’ll connect with potential clients in the United States, identify qualified leads, and support the Mass Tort legal process.
This is a voice-based role that requires strong communication and target-driven performance.
Key Responsibilities:
Make outbound calls to US prospects and generate qualified leads.
Update and maintain customer information in the CRM.
Clearly explain case eligibility details.
Achieve daily and weekly targets for leads and quality.
Ensure compliance with process and client requirements.
Requirements:
Excellent English communication skills.
Comfortable working in night shifts (US time zone).
Minimum 6 months of experience in international voice/BPO preferred.
Quick learner with good listening and persuasion skills.
Basic computer knowledge.
Education:
Graduate / Undergraduate with strong English fluency.
What We Offer:
Attractive performance-based incentives.
Career growth opportunities.
Supportive and dynamic work culture.
Job Types: Full-time, Fresher
Pay: ₹20,000.00 - ₹25,000.00 per month
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Executive (CCE) position is now open for candidates interested in the BPO Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
