Job Description
JD for Customer Support Executive.
Roles & Responsibilities:
1. Overseeing the customer service process.
2. Handle Customer complaints.
3. Provide appropriate solutions and alternatives within time limits.
4. Follow up to ensure resolution
5. Keep records of customer interactions, process customer accounts and file documents.
6. Generate weekly report on customer complaints and number of interactions.
Qualities we are looking into:
1. Handling customers with patience.
2. Accountability.
3. Smart handling of customer's queries.
4. Good communication
5. Problem solving ability.
6. Empathise with the customers to earn their trust.
Communication Skills required:
1. English (required)
2. Hindi (required)
Job Type: Full-time
Salary: ₹18,000.00 - ₹22,000.00 per month
Ability to commute/relocate:
Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Required)
Experience:
Customer service (Required)
total work (Required)
Language:
Hindi (Preferred)
English (Required)
Speak with the employer
++1-XXXXXXXXXX
Roles & Responsibilities:
1. Overseeing the customer service process.
2. Handle Customer complaints.
3. Provide appropriate solutions and alternatives within time limits.
4. Follow up to ensure resolution
5. Keep records of customer interactions, process customer accounts and file documents.
6. Generate weekly report on customer complaints and number of interactions.
Qualities we are looking into:
1. Handling customers with patience.
2. Accountability.
3. Smart handling of customer's queries.
4. Good communication
5. Problem solving ability.
6. Empathise with the customers to earn their trust.
Communication Skills required:
1. English (required)
2. Hindi (required)
Job Type: Full-time
Salary: ₹18,000.00 - ₹22,000.00 per month
Ability to commute/relocate:
Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Required)
Experience:
Customer service (Required)
total work (Required)
Language:
Hindi (Preferred)
English (Required)
Speak with the employer
++1-XXXXXXXXXX
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Executive position is now open for candidates interested in the BPO Jobs sector. This role in Coimbatore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
