We are looking for talented customer support individuals to help with our expanding customer base..
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Process orders, forms and applications.- Follow up to ensure that appropriate actions were taken on customers requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation - Minimum 1-2 years of experience in customer service- 12th graduation is mandatory - Excellent written and verbal communication - Ability to work with a team and must be comfortable in a high volume environment- Immediate joiners preferred- Prior Sales experience

Role: Non Tech Support - Voice / Blended

Industry Type: Furniture & Furnishing

Department: Customer Success,* Service Operations*

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Education

UG: Any Graduate

Key Skills
Sales, Investigation, Customer Support Executive, Customer service, Must know Hindi & English

Job Type: Full-time

Salary: ₹13,000.00 - ₹16,000.00 per month

Schedule:
• Day shift

Ability to commute/relocate:
• Thiruvallur, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Experience:
• E-commerce: 1 year (Preferred)
• total work: 1 year (Preferred)

Speak with the employer
+91 8072980052