Job Description
Job details
No matching job preferences
Salary
₹8,086 - ₹25,500 a month
Job type
Full-time
Shift and schedule
Night shift
Rotational shift
Qualifications
Total work: 1 year (Required)
Customer Care Executive: 1 year (Required)
Inbound voice: 1 year (Required)
Email proses.: 1 year (Preferred)
Full Job Description
JOB DESCRIPTION – Customer Care Executive Role Purpose: • Open to work in rotating shifts which includes night shifts in a 24x7 work environment. • Resolve customer queries on calls and e-mails, complaints, problems and transactions coherent with agreed service standards and EUROP ASSISTANCE policies • Co-ordinate with the relevant departments towards resolution of customers case Essential Duties/Responsibilities: • Maintaining a positive, empathetic and professional attitude toward customers at all times. • Register cases in the system within Activation SLA and co-ordinate with ASP’s to ensure service delivery within stipulated SLA ‘s towards Road Side Assistance • Resolve customer queries on calls, complaints, problems and transactions coherent with agreed service standards and EUROP ASSISTANCE policies. • Coordinate service requests between customers, providers & internal operations team from first call to case closure • Follow communication/update expectations with clients, in accordance with the EUROP ASSISTANCE policies & others as agreed upon • Ensure customer satisfaction and provide professional customer support. Knowledge, skills, and abilities: • Referral Specialist and/or comprehensive call center knowledge • Comfortable using computers. • Experience working with customer support. • Excellent verbal and written communication skills • Proficient in basic Microsoft applications Language Know: English, Hindi
Job Type: Full-time
Salary: ₹8,086.00 - ₹25,500.00 per month
Application Question(s):
Do you have your own laptop? with 8 Gb Ram windows 10 Intel core i3 processor or willing to Update?
Do you have stable internet connection?
Are you available to join Immediately?
What's Your current CTC ?
Experience:
total work: 1 year (Required)
Customer Care Executive: 1 year (Required)
Inbound voice: 1 year (Required)
Email proses.: 1 year (Preferred)
No matching job preferences
Salary
₹8,086 - ₹25,500 a month
Job type
Full-time
Shift and schedule
Night shift
Rotational shift
Qualifications
Total work: 1 year (Required)
Customer Care Executive: 1 year (Required)
Inbound voice: 1 year (Required)
Email proses.: 1 year (Preferred)
Full Job Description
JOB DESCRIPTION – Customer Care Executive Role Purpose: • Open to work in rotating shifts which includes night shifts in a 24x7 work environment. • Resolve customer queries on calls and e-mails, complaints, problems and transactions coherent with agreed service standards and EUROP ASSISTANCE policies • Co-ordinate with the relevant departments towards resolution of customers case Essential Duties/Responsibilities: • Maintaining a positive, empathetic and professional attitude toward customers at all times. • Register cases in the system within Activation SLA and co-ordinate with ASP’s to ensure service delivery within stipulated SLA ‘s towards Road Side Assistance • Resolve customer queries on calls, complaints, problems and transactions coherent with agreed service standards and EUROP ASSISTANCE policies. • Coordinate service requests between customers, providers & internal operations team from first call to case closure • Follow communication/update expectations with clients, in accordance with the EUROP ASSISTANCE policies & others as agreed upon • Ensure customer satisfaction and provide professional customer support. Knowledge, skills, and abilities: • Referral Specialist and/or comprehensive call center knowledge • Comfortable using computers. • Experience working with customer support. • Excellent verbal and written communication skills • Proficient in basic Microsoft applications Language Know: English, Hindi
Job Type: Full-time
Salary: ₹8,086.00 - ₹25,500.00 per month
Application Question(s):
Do you have your own laptop? with 8 Gb Ram windows 10 Intel core i3 processor or willing to Update?
Do you have stable internet connection?
Are you available to join Immediately?
What's Your current CTC ?
Experience:
total work: 1 year (Required)
Customer Care Executive: 1 year (Required)
Inbound voice: 1 year (Required)
Email proses.: 1 year (Preferred)
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Executive For Pune Location position is now open for candidates interested in the MIS Executive sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.