Job Description
We are looking for fresher candidate Customer care executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team.
Responsibilities:
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Customer Support Executive
Speak with the HR:- 767862+1++
Requirements
Excellent interpersonal and written and oral communication skills.
Computer skills.
Requirements
Excellent interpersonal and written and oral communication skills. Computer skills
Responsibilities:
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Customer Support Executive
Speak with the HR:- 767862+1++
Requirements
Excellent interpersonal and written and oral communication skills.
Computer skills.
Requirements
Excellent interpersonal and written and oral communication skills. Computer skills
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Executive Freshers position is now open for candidates interested in the BPO Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
