Job Description
Job description
We are looking for a Customer Care Executive (CCE) to assist with debt collection and to maintain administrative functions within our organization. The CCE will contact clients to inform them of their debts, negotiate payment plans, and ensure payments are made as soon as possible. In addition, the CCE should perform the administrative functions listed below.
To be a successful CCE, you should have excellent communication, negotiation, and mathematical skills, as well as attention to detail. A skilled CCE should be able to reduce company losses by encouraging customers to pay their past-due bills.
Responsibilities:
Administrative functions:
· Taking Ledgers from Tally
· Downloading outstanding report from Tally
· Loading in Invoices and Ledger into Sales System
· Complete POs in Sales System
· Complete Payment and Credit Notes in Sales System
Collection functions :
· Reviewing the company debtor list.
· Organizing weekly meetings with each Salesperson on Collections and Debtor updates
· Contacting customers and informing them of their overdue bills.
· Advising customers on their payment options and suggesting methods of payments.
· Negotiating suitable payment plans.
· Maintaining customer payment records.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Provident Fund
Schedule:
Day shift
Monday to Friday
Morning shift
Rotational shift
Supplemental pay types:
Commission pay
Performance bonus
Quarterly bonus
Yearly bonus
Education:
Bachelor's (Preferred)
Experience:
customer care executive: 1 year (Required)
total work: 1 year (Required)
Customer service: 1 year (Required)
Language:
Hindi (Required)
English (Preferred)
Work Location: In person
Speak with the employer
++1-XXXXXXXXXX
We are looking for a Customer Care Executive (CCE) to assist with debt collection and to maintain administrative functions within our organization. The CCE will contact clients to inform them of their debts, negotiate payment plans, and ensure payments are made as soon as possible. In addition, the CCE should perform the administrative functions listed below.
To be a successful CCE, you should have excellent communication, negotiation, and mathematical skills, as well as attention to detail. A skilled CCE should be able to reduce company losses by encouraging customers to pay their past-due bills.
Responsibilities:
Administrative functions:
· Taking Ledgers from Tally
· Downloading outstanding report from Tally
· Loading in Invoices and Ledger into Sales System
· Complete POs in Sales System
· Complete Payment and Credit Notes in Sales System
Collection functions :
· Reviewing the company debtor list.
· Organizing weekly meetings with each Salesperson on Collections and Debtor updates
· Contacting customers and informing them of their overdue bills.
· Advising customers on their payment options and suggesting methods of payments.
· Negotiating suitable payment plans.
· Maintaining customer payment records.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Provident Fund
Schedule:
Day shift
Monday to Friday
Morning shift
Rotational shift
Supplemental pay types:
Commission pay
Performance bonus
Quarterly bonus
Yearly bonus
Education:
Bachelor's (Preferred)
Experience:
customer care executive: 1 year (Required)
total work: 1 year (Required)
Customer service: 1 year (Required)
Language:
Hindi (Required)
English (Preferred)
Work Location: In person
Speak with the employer
++1-XXXXXXXXXX
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Executive |Hindi position is now open for candidates interested in the Customer Care Executive sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
