Customer Care Executive | International Chat Process

What you might be doing on a typical day: Receive and respond to customer inquiries concerns over email, chat or the web Maintain and support customer cases and inquiries through satisfactory completion Wow customers with your ability to answer their questions and solve their problems with professionalism Ultimately you will provide excellent customer service that keeps the customer coming back The basic stuff youll need: Superior customer service skills and team work Ability to solve complex situational problems and independently make decisions based on available information and experience Exceptional written business communication skills Computer savvy with Microsoft office skills Higher secondary school certification required, college degree preferred The passion and drive to make a difference Experience in a service industry such as BPO, call center, hospitality,