Customer Care Executive

Full job description

Job Title: Customer Service Representative

Job Type: Full-time, Regular / Permanent, Fresher

Location: Mansarovar

Salary Range: ₹23,000.00 - ₹32,000.00 per month

Job Description:

As a Customer Service Executive, you will be the frontline representative providing top-notch customer service and support to our international clientele. Whether you're a seasoned professional or a fresh graduate, if you possess excellent English communication skills and are comfortable working in rotational shifts, we invite you to embark on a journey with us. This is a golden opportunity to hone your skills, earn attractive remuneration, and grow both personally and professionally in a supportive work environment.

Key Responsibilities:

● Provide outstanding customer service to international customers via telephone as a telecaller customer support representative.

● Work in rotational shifts, including night shifts, to cater to our global client base.

● Handle customer queries, resolve issues, and ensure customer satisfaction.

● Seize the opportunity to learn and grow within the call center industry.

Qualifications:

● Any Graduation (Preferred)

Experience:

● Total work: 0-1 year (Freshers are welcome)

● Customer service: 0-1 year (Preferred)

Language Skills:

● English (Required)

Benefits:

● Commuter assistance

● Health insurance

● Provident Fund

Schedule:

● Day shift

● Night shift

● Rotational shift

Supplemental Pay Types:

● Overtime pay

● Performance bonus

● Shift allowance

● Joining bonus

● Quarterly bonus

● Yearly bonus

How to Apply:

If you are ready to take on this exciting opportunity and grow with us, please submit your resume to humanresource@growhopes.com . Be sure to include a cover letter highlighting your relevant experience and explaining why you would be a great fit for the role. Shortlisted candidates will be contacted for further interviews.

Job Types: Full-time, Permanent, Fresher

Pay: ₹288,000.00 - ₹384,000.00 per year

Benefits:

Provident Fund

Schedule:

Night shift

Rotational shift

Supplemental Pay:

Performance bonus

Ability to commute/relocate:

Mansarovar, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)

Education:

Bachelor's (Required)

Language:

English (Required)

Work Location: In person