Job Description
Roles & Responsiblities
• Handle the clients
• Receives Oral and written Complaints from customers
• Deal with emergencies, unplanned problems
• Take care of all e-mail traffic
• Setup and resolve problems with customer accounts
• Provide price information
• Handle inquiries about deliveries
• Keep records of customer interactions and transactions
• Direct unresolved issues to a different department if needed
• Communicate and coordinate effectively with internal departments
• Maintain customer database
• Follow company process accurately and efficiently
Skills Required
• Excellent communication written & verbal
• Fluent in English and Hindi.
• Experience in Instagram Query handling.
• Go-getter attitude
• Experience in customer/email support.
• Ability to engage prospects on the first call and keep them engaged.
• Proven ability to identify and develop new sales opportunities.
• Knowledge of sales and marketing including basic selling principles and solution selling methods; should be able to discover prospects pain points by using probing techniques and effectively address each one of them.
• Passion for sales; successful candidates are self - driven , energetic , confident and motivated with the ability to think on your feet.
• Strong judgement and decision making skills
If you meet the above mentioned needs of the company please email us at
Role Telesales
Industry Type Textile & Apparel
Functional Area Sales & Business Development
Employment Type
Role Category Retail & B2C Sales
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Executive position is now open for candidates interested in the Counter Sales Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Counter Sales Jobs is a plus.