Job Description
Customer Care ExecutiveSkills-• Knowledge of world map & geography will be required.Be enthusiastic & have zeal to perform.• Be flexible to work in 247 rotational shifts days working environment.• Candidates should be able to join ASAP.• Excellent communication skills required.• Provide best-in-class customer service and problem resolution to customer queries over the voice-based phone service.• Support customers across Telecommunication/E- mail/Chat, Meet customer requirements through first contact resolution.• Clarify customer requirements; probe for and confirm understanding of requirements or problem.• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.• Listen attentively to customer needs and concerns; demonstrate empathy. Confirm customer understanding of the solution and provide additional customer education as needed.• Prepare complete and accurate work and update customer file.
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Executive Jobs in Delhi position is now open for candidates interested in the Customer Care Executive sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.