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Customer Care Executive

Location: Kottayam, Kerala

Category: Customer Care Executive

Job Description

• Processing of enquiries received

• Uploading the leads into ERP, regular follow-ups based on the scheduled date and updating status.

• Sending mails, SMS and Whatsapp to interested students.

• Call cold/warm leads (as provided)

• Get students to walk-into the office

• Daily reports to be sent to respective heads as per format

• Counsel students (from all sources) and convert to admissions

• Call students for follow-up

Qualification : Any bachelor degree

Need Good Communication skill in English

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

• Day shift

Application Question(s):

• Do you have Notice period?

• What is your age?

• What is your Salary Expectation?

Education:

• Bachelor's (Preferred)

Experience:

• Student Counselling: 1 year (Preferred)

Language:

• English (Preferred)

• Malayalam (Preferred)

Work Location: In person

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