Job Description
Profile : Associate - Customer Delight
Location: Sector 65, Gurugram
Requirements :
- Excellent Communication Skills
- Languages : English + Hindi/Tamil/Kannada/Spanish
- Smart Freshers Good with Communication skills
- 6 Months to 3 Years of experience in Customer Support (Preferably in Technical Process or IT Company)
- Client Handling
- Knowledge of Microsoft Excel or Microsoft Suit
Responsibility :
- Listening to our B2B Customer’s concerns and handling product related complaints or queries on TAT basis
- Contribute ideas to resolve customer problems to improve productivity
- Maintain and update customer documentation as needed
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Actively listen to the concerns with a Solution Oriented approach
- Manage transactions over CRM
6 Days Working / Rotational Shifts / Rotational Week Off
Salary - 17k to 22k + Overtime
Interview Mode - Telephonic
Job Types: Full-time, Regular / Permanent
Salary: ₹17,000.00 - ₹22,000.00 per month
Schedule:
Day shift
Evening shift
Morning shift
Night shift
Rotational shift
UK shift
US shift
Weekend availability
Supplemental pay types:
Overtime pay
Education:
Higher Secondary(12th Pass) (Required)
Experience:
Customer service (Required)
Language:
English (Required)
Speak with the employer
++1-XXXXXXXXXX
Location: Sector 65, Gurugram
Requirements :
- Excellent Communication Skills
- Languages : English + Hindi/Tamil/Kannada/Spanish
- Smart Freshers Good with Communication skills
- 6 Months to 3 Years of experience in Customer Support (Preferably in Technical Process or IT Company)
- Client Handling
- Knowledge of Microsoft Excel or Microsoft Suit
Responsibility :
- Listening to our B2B Customer’s concerns and handling product related complaints or queries on TAT basis
- Contribute ideas to resolve customer problems to improve productivity
- Maintain and update customer documentation as needed
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Actively listen to the concerns with a Solution Oriented approach
- Manage transactions over CRM
6 Days Working / Rotational Shifts / Rotational Week Off
Salary - 17k to 22k + Overtime
Interview Mode - Telephonic
Job Types: Full-time, Regular / Permanent
Salary: ₹17,000.00 - ₹22,000.00 per month
Schedule:
Day shift
Evening shift
Morning shift
Night shift
Rotational shift
UK shift
US shift
Weekend availability
Supplemental pay types:
Overtime pay
Education:
Higher Secondary(12th Pass) (Required)
Experience:
Customer service (Required)
Language:
English (Required)
Speak with the employer
++1-XXXXXXXXXX
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Executive |Male Candidates position is now open for candidates interested in the BPO Jobs sector. This role in Gorgaon offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
