Job Description
We have an Opening in one of the leading company in the Modular Kitchen Industry
Location: Mahalaxmi (W), Mumbai
Designation: Senior Customer Service Representative
We are looking for an experienced Customer Service Representative to provide excellent
customer service and promote this idea throughout the organization.
Roles and Responsibilities:
Improve customer service experience, create engaged customers and facilitate organic growth.
Take ownership of customers’ issues and follow problems through to resolution.
Develop service procedures, policies, and standards.
Keep accurate records and document customer service actions and discussions.
Analyze statistics and compile accurate reports.
Adhere to and manage the approved budget.
Maintain an orderly workflow according to priorities.
Mandatory Skill for Candidate:
Proficiency in English, Hindi & Punjabi
Proven working experience as a customer service executive.
Experience in providing customer service support.
Working knowledge of customer service software, databases, and tools.
Strong client-facing and communication skills
Customer service orientation.
Minimum Graduate
Hiring Insights
Location: Mahalaxmi (W), Mumbai
Designation: Senior Customer Service Representative
We are looking for an experienced Customer Service Representative to provide excellent
customer service and promote this idea throughout the organization.
Roles and Responsibilities:
Improve customer service experience, create engaged customers and facilitate organic growth.
Take ownership of customers’ issues and follow problems through to resolution.
Develop service procedures, policies, and standards.
Keep accurate records and document customer service actions and discussions.
Analyze statistics and compile accurate reports.
Adhere to and manage the approved budget.
Maintain an orderly workflow according to priorities.
Mandatory Skill for Candidate:
Proficiency in English, Hindi & Punjabi
Proven working experience as a customer service executive.
Experience in providing customer service support.
Working knowledge of customer service software, databases, and tools.
Strong client-facing and communication skills
Customer service orientation.
Minimum Graduate
Hiring Insights
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Executive position is now open for candidates interested in the Customer Care Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
