Customer Care Executive

Job Title: Customer Care Executive

Job Description:

We are seeking a highly skilled and customer-oriented individual to join our team as a Customer Care Executive. As a Customer Care Executive, you will be responsible for providing exceptional customer service and resolving customer inquiries or concerns. Excellent English communication skills, both written and verbal, are essential for this role.

Responsibilities:

1. Respond promptly to customer inquiries through various channels, including phone, email, and live chat.

2. Provide accurate and detailed information to customers regarding products, services, and company policies.

3. Address and resolve customer complaints or issues in a professional and timely manner.

4. Follow up with customers to ensure their satisfaction and resolve any outstanding concerns.

Requirements:

1. Proven work experience as a Customer Care Executive or similar role.

2. Excellent command of the English language, both written and verbal, to effectively communicate with English-speaking customers.

3. Positive attitude, empathy, and patience when dealing with customers.

If you have excellent English communication skills and a passion for delivering exceptional customer experiences, we would love to hear from you