Skills

Marketing

Email

Communication skills

Computer Skills

Fluent ENGLISH writing and speaking

Fluent Spanish writing

Italian is a plus

Job Summary

Customer care specialists are responsible for handling email requests from new and existing customers regarding a variety of requests, mostly about deliveries of their orders. Using their knowledge of products services or technical support as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business. Agents are required with an ******** knowledge of how the products or services are being sold, have great communication skills and sales experience. Demonstrated success in sales and customer service is required in a call centre setup.

Responsibilities and Duties
• Answers inquiries by clarifying desired information; researching, locating, and providing information
• Determines requirements by working with customers
•...