Customer Service Associate -10 positions



Customer Service Associate Job Responsibilities:

Maintains customer relationship by responding to inquiries; documenting actions.
Prepares for customer inquiries by studying products, services, and customer service processes.
Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customers understanding of information and answer.
Records customer inquiries by documenting inquiry and response in customers accounts.
Improves quality service by recommending improved processes; identifying new product and service applications.
Updates job knowledge by participating in educational opportunities.
Accomplishes customer service and organization mission by completing related results as needed.


Required Candidate profile

Customer Service Associate Qualifications / Skills:

Product knowledge
Informing others
Data entry skills
Spoken English
Analyzing information
Verbal communication ( English )
Reporting skills
Managing processes
Customer focus
General consulting skills
Multi-tasking


Education, Experience, and Licensing Requirements:

University/college degree is an asset
Familiarity with office software ( Excel, Word, Internet browser ) a plus
Previous experience, especially in particular industry, preferred

Remuneration : Basic Salary + Fixed monthly Incentive + Medical cover of 7 Lacs + Meal + 5 Days working ( Monday to Friday )




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WhatsApp your updated resume to https://wa.me/917698256789