Job Description
JOB DETAILS
Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
FUNCTIONAL AREA
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Apply Now
Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
FUNCTIONAL AREA
Jobs for customer care executive in India,Jobs for customer care executive in Solapur,Jobs for customer care executive in Maharashtra,Jobs in BPO industry. BPO Industry recruitment agency in Solapur, BPO Industry Placement consultant in Solapur, BPO Industry recruitment agency in Maharashtra, BPO Industry Placement consultant in Maharashtra, BPO Industry recruitment agency in India, BPO Industry Placement consultant in India, hr consultancy in Solapur, best hr consultancy in Solapur, top hr consultancy in Solapur, hr consultancy in India, best hr consultancy in India, top hr consultancy in India.
Apply Now
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care executive|Reputed BPO position is now open for candidates interested in the BPO Jobs sector. This role in Solapur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.