Job Description
At Henry Schein, our culture, and our people (Team Schein Members) are at the core of our business, and we are enormously proud that we have been certified a Great Place to Work® 2025 for the 6th consecutive year.
In Australia Henry Schein is the leading supplier of dental solutions. Our Team Schein Members deliver the solutions health care professionals rely on to improve the performance of their practice so they can improve the lives of patients.
About the Opportunity:
Step into a dynamic role where every conversation makes a difference!
As a Customer Care Officer, you’ll be the friendly voice our customers rely on - assisting with orders, product insights, quotes, returns, and problem‑solving with confidence and care. You’ll also build strong relationships through proactive outbound calls to key customers, helping us deliver exceptional service at every touchpoint. With responsibilities that include keeping essential documentation accurate and up to date, plus supporting the wider Customer Care Team on exciting sales and marketing initiatives, this is your chance to be part of a fast-paced, customer‑focused environment where your impact is truly valued.
We will require you in the office 5 days a week for first 6 months however can offer offer hybrid working after this period which would be 2 days work from home.
Your Skills, Experience and Attributes:
Exceptional Customer Service skills and a passion for helping people.
Highly motivated with the ability to work without direct supervision.
Attention to detail and accuracy.
Previous experience in a Dental environment (highly desirable)
Administrative and Sales experience (desirable)
Computer literate with the entire Microsoft suite (essential)
Strong verbal and written communication skills.
A team plater and a ‘can-do’ attitude
You will have full working rights in Australia for a minimum of 12 months.
What’s on offer for you?
Birthday leave
Free onsite undercover parking & close to train station
Free onsite Gym
Hybrid working after 6 months.
Dental products and retail discounts
Ongoing Health and Wellness initiatives
Are you looking to join an environment that’s inclusive and collaborative, and where our people are as important as our customers? Please apply today.
Here is just one reason why our Team enjoy working at Henry Schein:
“There is a lot of knowledge here and we have built and continue to build great relationships with each other and our customers. We look out for each other, support each other and work towards a common goal, we are one team working for the customer”.
In Australia Henry Schein is the leading supplier of dental solutions. Our Team Schein Members deliver the solutions health care professionals rely on to improve the performance of their practice so they can improve the lives of patients.
About the Opportunity:
Step into a dynamic role where every conversation makes a difference!
As a Customer Care Officer, you’ll be the friendly voice our customers rely on - assisting with orders, product insights, quotes, returns, and problem‑solving with confidence and care. You’ll also build strong relationships through proactive outbound calls to key customers, helping us deliver exceptional service at every touchpoint. With responsibilities that include keeping essential documentation accurate and up to date, plus supporting the wider Customer Care Team on exciting sales and marketing initiatives, this is your chance to be part of a fast-paced, customer‑focused environment where your impact is truly valued.
We will require you in the office 5 days a week for first 6 months however can offer offer hybrid working after this period which would be 2 days work from home.
Your Skills, Experience and Attributes:
Exceptional Customer Service skills and a passion for helping people.
Highly motivated with the ability to work without direct supervision.
Attention to detail and accuracy.
Previous experience in a Dental environment (highly desirable)
Administrative and Sales experience (desirable)
Computer literate with the entire Microsoft suite (essential)
Strong verbal and written communication skills.
A team plater and a ‘can-do’ attitude
You will have full working rights in Australia for a minimum of 12 months.
What’s on offer for you?
Birthday leave
Free onsite undercover parking & close to train station
Free onsite Gym
Hybrid working after 6 months.
Dental products and retail discounts
Ongoing Health and Wellness initiatives
Are you looking to join an environment that’s inclusive and collaborative, and where our people are as important as our customers? Please apply today.
Here is just one reason why our Team enjoy working at Henry Schein:
“There is a lot of knowledge here and we have built and continue to build great relationships with each other and our customers. We look out for each other, support each other and work towards a common goal, we are one team working for the customer”.
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Officer (12 month contract) position is now open for candidates interested in the Health Jobs sector. This role in Mascot offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Health Jobs is a plus.
