Job Description
Immediate Joining
About Us:
• Wings Lifestyle is one of the fastest growing lifestyle audio brands providing high quality and fashionable products for India’s millennials and Gen-Z.
• We are on a mission to create a pop culture brand that the youth is proud to own at affordable prices.
• In the last 3 years since launch, we are already in the top 10 brands of the category in Amazon and Flipkart competing with large multinational brands.
• In the next 3 years, we are set to grow more than 5x as we look to expand our product categories to other lifestyle electronics while still remaining a digital focused brand on D2C and Amazon, Flipkart, Myntra, Tata Cliq, Nykaa.
Roles and Responsibilities
• Comfortable to do 70-80 calls in a day.
• Taking Product feedback from the customers for new launch’s
• Resolving customer complaints and queries over the calls
• Providing detailed information to customers.
• Offering exceptional customer service and satisfaction.
• Following up with customers for any further information.
• Adhering to the company’s rules and regulations.
Qualification and Skills
• Bachelor’s degree
• Exceptional verbal and written communication skills.
• Fluency required in Hindi, English and any regional language.
• Excellent phone etiquette and active listening abilities
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Professional position is now open for candidates interested in the Customer Care Executive sector. This role in Noida offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
