Customer Care Representative | BPO

We are a leading international Business Process Outsourcing (BPO) company located in Jaipur, Rajasthan, committed to delivering exceptional customer care services to both international and domestic clients. We are currently seeking dynamic and enthusiastic individuals to join our team as Customer Care Representatives.

As a Customer Care Representative, you will be responsible for providing outstanding customer service to our clients, addressing their queries and concerns, and ensuring their satisfaction. You will handle both international and domestic customer interactions and have the opportunity to work from our office in Jaipur.

Responsibilities:

• Customer Interaction: Handle inbound and outbound calls, emails, and chat interactions professionally and courteously.

• Issue Resolution: Identify and resolve customer issues and inquiries promptly and effectively.

• Product Knowledge: Stay updated on company products and services to provide accurate information to customers.

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