About the job

Hiring For International BPO

Please Don't Apply If You Are Not Comfortable In English

Responsibilities

Answer calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints

Keep records of customer interactions and transactions, details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications

Follow up to ensure that appropriate actions are taken on customer requests

Refer unresolved customer grievances or special requests to designated departments for further investigation

Requirements

Strong communications skills

Ability to listen and problem-solve

Strong interpersonal skills

Ability to perform under pressure

Basic computer skills

Handling US Customer Over The Call Or Chat

Customer Care

Excellent Communications Required

Rotational Shifts

Share CV at 9634192390 or