Job Description
Bachelor's (Preferred)
Total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
English (Preferred)
Hindi (Preferred)
Full Job Description
Handling customer & franchisee complaints and queries.
provide assistance, resolve complaints, Answering questions to Customer as well as all frinchisee.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents
Delivering information about a company's offerings.
Collecting and analyzing customer feedback
Skills required...........................
Adaptability. ...
Ability to Use Positive Language. ...
Clear Communication Skills. ...
Self-Control. ...
Taking Responsibility. ...
Patience.
Job Types: Full-time, Regular / Permanent
Salary: From ₹12,000.00 per month
Schedule:
Day shift
Ability to commute/relocate:
Bhopal, Bhopal - 462001, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Preferred)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
English (Preferred)
Hindi (Preferred)
Total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
English (Preferred)
Hindi (Preferred)
Full Job Description
Handling customer & franchisee complaints and queries.
provide assistance, resolve complaints, Answering questions to Customer as well as all frinchisee.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents
Delivering information about a company's offerings.
Collecting and analyzing customer feedback
Skills required...........................
Adaptability. ...
Ability to Use Positive Language. ...
Clear Communication Skills. ...
Self-Control. ...
Taking Responsibility. ...
Patience.
Job Types: Full-time, Regular / Permanent
Salary: From ₹12,000.00 per month
Schedule:
Day shift
Ability to commute/relocate:
Bhopal, Bhopal - 462001, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Preferred)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
English (Preferred)
Hindi (Preferred)
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Service |MIS Executive position is now open for candidates interested in the MIS Executive sector. This role in Bhopal offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
