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South Australia
50 km
Date posted
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jobs in South Australia
5,000+ jobs
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CUSTOMER CARE TEAM MEMBER
Gawler Animal Hospital & Animalia Vet Clinic – South Australia
Gawler Animal Hospital and Animalia Vet Clinic are seeking an experienced Customer Care Team Member
to join our well-established and highly regarded veterinary practices. This role is suited to someone with a
minimum of three years’ experience in a busy reception or administrative position who is confident
working in a professional, fast-paced environment.
We are recognised for delivering high standards of veterinary care within a supportive and collaborative
workplace. Our Customer Care Team plays a critical role in the day-to-day operation of our clinics, ensuring
a seamless experience for clients while upholding the professionalism and empathy that define our service.
The Role
As a member of our Customer Care Team, your responsibilities will include:
Managing appointment bookings and coordinating busy clinical schedules
Handling a multi-line phone system with efficiency and professionalism
Responding to client enquiries via phone and email
Maintaining accurate and up-to-date client records
Assisting with inventory administration
Acting as a key communication link between veterinarians, nurses, clients and external clinics
This is a front-of-house position requiring strong organisational skills, attention to detail and the ability to
prioritise effectively.
About You
You will demonstrate:
A minimum of three years’ experience in a reception or administrative role, ideally within a healthcare
or veterinary setting
Confidence managing high call volumes while maintaining excellent customer service standards
Clear and professional written and verbal communication skills
A calm, organised approach in a busy environment
A professional and empathetic manner with clients and colleagues
Proven capability across core administrative functions
Reliability and flexibility, including availability to work weekdays and one Saturday in four
The position includes a mix of early shifts (7:30am–2:45pm) and late shifts (12:30pm–8:00pm), and the
successful applicant must be able to integrate into an existing roster.
We value Autonomy, Collaboration, Vulnerability, Family and Accountability, and seek someone who
demonstrates these principles in their daily work.
What We Offer
A supportive and team-focused workplace culture
Collaboration with 10 veterinarians, 30+ nurses and an established customer care team
Ongoing professional development, including access to a dedicated CPD budget
A practice committed to high clinical standards and staff wellbeing
How to Apply
Applicants are required to submit:
A short two-minute video outlining why you are suited to the role and how you meet the “About You”
criteria
A cover letter
An up-to-date CV
Applications should be emailed directly to Helen Hughes at office@gawlervets.com.au.
Start of main content
Job title, keywords or company
South Australia
50 km
Date posted
filter
jobs in South Australia
5,000+ jobs
Field Service Representative
Saab
Greater Adelaide SA
Annual leave
Work from home
Sales Support Officer
Elders
Cleve SA
Visited 4 days ago
Data Specialist
Kelsian Group
Adelaide SA 5000
Visited 2 days ago
Customer Service Officer
Beerenberg Pty Ltd
Hahndorf SA 5245
Visited 2 days ago
Remediation Analyst
SkyCity Entertainment Group
Greater Adelaide SA
Commuter assistance
Employee rewards program
Executive Assistant
Commercial Motor Vehicles Pty Ltd.
Cavan SA
View similar jobs with this employer
Field Research Associate - Adelaide
CoStar Group
Greater Adelaide SA
Visited 6 days ago
Bid Manager
Enerven
Hindmarsh SA
Referral program
Parental leave
Health insurance
Gym membership
Insurance services
Extended annual leave
VALUE OPTIMISATION FORESTER
OneFortyOne
Mount Gambier SA
Visited 2 days ago
Social Worker - Walkerville
ECH
Walkerville SA
Visited 2 days ago
State Manager SA & NT
Community Consulting Australia
Greater Adelaide SA
Customer Service Representative
Hafele Australia Pty Ltd
Greater Adelaide SA
Visited 2 days ago
Front of House Officer
BelgraviaPRO
Normanville SA 5204
Visited 4 days ago
IEA Claims Officer
Sonder AU
Klemzig SA
Parental leave
Annual leave
Salary packaging
Visited 5 days ago
Assistant Store Manager - Adelaide
Koko Black
Adelaide SA 5000
Visited 4 days ago
Gaming Attendant
Coffin Bay Hotel
Coffin Bay SA 5607
GYG Adelaide Metro - Assistant Managers
OTR Group
Glandore SA 5037
Visited 4 days ago
Land and Property Officer
City of Playford
Davoren Park SA 5113
Mimco - Concession Manager - David Jones Marion - SA (Part Time)
Country Road Group
Greater Adelaide SA
On-the-job training
Mental Health Clinician PTR
Country & Outback Health
Port Lincoln SA
Annual leave
Allied Health Assistant (AHA)
Stone Speech Pathology
Gawler SA
Mental Health Lead - Aboriginal Social and Emotional Wellbeing Centre
Sonder AU
Greater Adelaide SA
Parental leave
Annual leave
Salary packaging
Visited 2 days ago
Bid Lead
Enerven
Hindmarsh SA
Referral program
Parental leave
Health insurance
Gym membership
Insurance services
Extended annual leave
Customer Care Team Member
Gawler Animal Hospital
Gawler South SA 5118
Food Hub Partnership Lead
Baptist Care SA
Greater Adelaide SA
Health insurance
Insurance services
Employee assistance program
Salary packaging
People also searched:
Employers: Post a Job
CUSTOMER CARE TEAM MEMBER
Gawler Animal Hospital & Animalia Vet Clinic – South Australia
Gawler Animal Hospital and Animalia Vet Clinic are seeking an experienced Customer Care Team Member
to join our well-established and highly regarded veterinary practices. This role is suited to someone with a
minimum of three years’ experience in a busy reception or administrative position who is confident
working in a professional, fast-paced environment.
We are recognised for delivering high standards of veterinary care within a supportive and collaborative
workplace. Our Customer Care Team plays a critical role in the day-to-day operation of our clinics, ensuring
a seamless experience for clients while upholding the professionalism and empathy that define our service.
The Role
As a member of our Customer Care Team, your responsibilities will include:
Managing appointment bookings and coordinating busy clinical schedules
Handling a multi-line phone system with efficiency and professionalism
Responding to client enquiries via phone and email
Maintaining accurate and up-to-date client records
Assisting with inventory administration
Acting as a key communication link between veterinarians, nurses, clients and external clinics
This is a front-of-house position requiring strong organisational skills, attention to detail and the ability to
prioritise effectively.
About You
You will demonstrate:
A minimum of three years’ experience in a reception or administrative role, ideally within a healthcare
or veterinary setting
Confidence managing high call volumes while maintaining excellent customer service standards
Clear and professional written and verbal communication skills
A calm, organised approach in a busy environment
A professional and empathetic manner with clients and colleagues
Proven capability across core administrative functions
Reliability and flexibility, including availability to work weekdays and one Saturday in four
The position includes a mix of early shifts (7:30am–2:45pm) and late shifts (12:30pm–8:00pm), and the
successful applicant must be able to integrate into an existing roster.
We value Autonomy, Collaboration, Vulnerability, Family and Accountability, and seek someone who
demonstrates these principles in their daily work.
What We Offer
A supportive and team-focused workplace culture
Collaboration with 10 veterinarians, 30+ nurses and an established customer care team
Ongoing professional development, including access to a dedicated CPD budget
A practice committed to high clinical standards and staff wellbeing
How to Apply
Applicants are required to submit:
A short two-minute video outlining why you are suited to the role and how you meet the “About You”
criteria
A cover letter
An up-to-date CV
Applications should be emailed directly to Helen Hughes at office@gawlervets.com.au.
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Team Member position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.