Job Description
To assist the customers in solving queries related to feedback, requests, complaints etc. Ensuring timely and professional responses to all the queries, requests & complaints received enabling satisfaction of the customer
Note- Excellent Communication in English is mandate
Job Location – Jaipur - Mansarovar
Recruitment:
• Candidate should have excellent communication skills in English.
• Job location will be Indore Only
• Fresher/Experience
• Undergrads are also eligible.
• 5 and 5.5 days Working days with Rotation shifts (US Shift Timings) along with Rotational week offs.
· SalarySlab: 23K to 32K CTC
KEY SKILLS:
“Customer Service Representative” must have outstanding verbal, written and listening skills (English) Understands details of several functions to provide quality service & carefully write/type messages to ensure professional tone
• Assist customers via Voice , Chat / Email
• Excellent communication skills in English
• Basic Knowledge of Customer Service
• Good comprehension skills
• Analytical & Probing skills
• Open to 24/7 environment
JOB DESCRIPTION:
• Need to respond to customer via Email/Chat/Call
• Handle queries and complaints of customers
• Transaction handling Services, Problem Solving Efficiency
• Numerical Ability, High level of accuracy
• Energetic, friendly and approachable individuals who that understand the importance of great customer service
• Responsible to deliver high quality and productivity results that meet the identified targets
• Ability handle tough situation with customer
• Strong ability to multitask and take fast decisions independently
• Maintains composure and patience with customers
• Correctly follow and implement different quality standards/definition documents
Salary: Up to ₹ 30K CTC
Job Type: Full-time
Salary: ₹18,000.00 - ₹32,000.00 per month
Benefits:
• Provident Fund
Schedule:
• Day shift
• Evening shift
• Night shift
Supplemental pay types:
• Performance bonus
• Yearly bonus
Ability to commute/relocate:
• Jaipur City, Jaipur - 302020, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Required)
Experience:
• total work: 1 year (Preferred)
Language:
• English (Required
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care | Voice and Non Voice position is now open for candidates interested in the BPO Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
