Customer Complaints Specialist

Join Watercare's Finance team! You will be working with a fantastic bunch of people who are passionate about what they do.

Our Customer Complaints Specialists or Infrastructure Growth Charge Specialists as we call them are responsible for protecting Watercare's revenue by resolving reports of revenue loss and delivering initiatives to prevent future occurrences. There are opportunities to grow your skills in negotiation, problem solving, data analysis, change management and training in a customer service-based role.

You'll be supported to develop an expertise in growth charging and share that expertise with customers and colleagues. While you'll be working with customers and spreadsheets daily, don't be surprised to find yourself delivering presentations in front of dozens of people, or onsite with customers learning about how they're saving water.