Job Description
Work with the Customer Engagement unit to build out a multi-channel Next Best Conversations programme.
Gain a deep understanding of customers' needs, life/financial stages and pain points.
Design and optimise 1-1 contact strategies
Ensure NBC's align with business priorities and portfolio strategies.
Overseeing the best practice development and delivery of NBC's
Gain a deep understanding of customers' needs, life/financial stages and pain points.
Design and optimise 1-1 contact strategies
Ensure NBC's align with business priorities and portfolio strategies.
Overseeing the best practice development and delivery of NBC's
💡 Quick Summary
Seeking a career-building opportunity? The Customer Engagement Manager position is now open for candidates interested in the Helper Jobs sector. This role in Auckland offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Helper Jobs is a plus.
