Customer Engagement Specialist - Interior Design Industry

Key Responsibilities:

• Handle inbound and outbound calls, generating leads, and converting inquiries into potential clients.

• Explain our interior design services and offerings to customers.

• Generate leads and schedule appointments for the sales/design team.

• Maintain and update customer databases with accurate information.

• Handle customer queries and provide solutions in a professional manner.

• Achieve monthly targets for lead conversion and client engagement.