Job Description
Samsung inbound D2C Agent
Experience - Must have 1 - 2year bpo experience
Minimum Qualification Criteria:-
1. Graduate
Desirable requirements:
1. Excellent Communication skills (Written/Verbal) is the foremost priority.
2. Good customer service skills & should display good analytical abilities.
Job Responsibilities:
1. Provide splendid customer services to customers in a friendly and courteous manner at all times.
2. Have sufficient knowledge about the products and services and respond to all inquiries accordingly.
3. Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately.
4. Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers.
5. Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction.
6. Ensure that customers confidential information is properly protected and only used for official purposes.
Salary - 25k ctc , 24.7 in hand
Location - A-37, Block A, Sector 60, Noida, Uttar Pradesh 201301
Job Type - Onsite only
Experience - Must have 1 - 2year bpo experience
Minimum Qualification Criteria:-
1. Graduate
Desirable requirements:
1. Excellent Communication skills (Written/Verbal) is the foremost priority.
2. Good customer service skills & should display good analytical abilities.
Job Responsibilities:
1. Provide splendid customer services to customers in a friendly and courteous manner at all times.
2. Have sufficient knowledge about the products and services and respond to all inquiries accordingly.
3. Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately.
4. Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers.
5. Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction.
6. Ensure that customers confidential information is properly protected and only used for official purposes.
Salary - 25k ctc , 24.7 in hand
Location - A-37, Block A, Sector 60, Noida, Uttar Pradesh 201301
Job Type - Onsite only
💡 Quick Summary
Seeking a career-building opportunity? The Customer Executive Agent position is now open for candidates interested in the Customer Care Executive sector. This role in Noida offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
