About Company:
Wooqer is an enterprise software platform that helps simplify work. Founded in 2010, Wooqer has enabled 150+ enterprises in managing their user-generated content. We make it easy to search, track and secure all your information so that more focus is on business development. Today, Wooqer has 5 offices in India, the Middle East, and the USA and with a client base across 7 countries. Our work is further validated by veterans in Silicon Valley and business leaders in all parts of the world we operate. Noted business schools have written case studies on Wooqer's impact on modern work.

About the Internship:
Key responsibilities:

1. Be the first point of contact for all customers looking for assistance and support

2. Ensure that the customers get timely and high-quality assistance as they reach out to you

3. Understand the client's need and recognize it as a support issue, service need,s or a knowledge gap

4. Work on being disciplined and diligent in responding to and closing requests

5. Assure the client and give them confidence that their request is being actioned

6. Ensure timely response and action while focusing on resolving the issue for good

7. Take measures to prevent the recurrence of such issues for this and other clients

8. Add to the knowledge base so that knowledge gaps if any are plugged and future clients can find answers on their own

1. Those who are from or open to relocate to Bangalore

2. Top-percentile analytical skills

3. Outstanding problem-solving skills

4. Hands-on and tech savviness

5. Clear and effective communication (verbal and written) skills

6. 100% product knowledge and expertise

Deadline:
2024-09-27 23:59:59