Job Description
Key Responsibilities -
● Attend and manage non-sales inbound calls.
● Resolve issues or escalate to relevant teams (Ops, Sales, CX, and Tech).
● Assist with booking changes, payment queries, and property information.
● Update all customer interactions accurately in the CRM.
● Follow up on open tickets until closure.
● Maintain a professional, empathetic, solution-driven approach.
● Collect customer feedback and ensure service quality.
● Attend and manage non-sales inbound calls.
● Resolve issues or escalate to relevant teams (Ops, Sales, CX, and Tech).
● Assist with booking changes, payment queries, and property information.
● Update all customer interactions accurately in the CRM.
● Follow up on open tickets until closure.
● Maintain a professional, empathetic, solution-driven approach.
● Collect customer feedback and ensure service quality.
Job Type: Full-time
Pay: ₹18,000.00 - ₹22,000.00 per month
Schedule:
Day shift
Experience:
Customer support: 3 years (Required)
Inbound voice: 2 years (Required)
Teleperformance: 2 years (Required)
Work Location: In person
● Attend and manage non-sales inbound calls.
● Resolve issues or escalate to relevant teams (Ops, Sales, CX, and Tech).
● Assist with booking changes, payment queries, and property information.
● Update all customer interactions accurately in the CRM.
● Follow up on open tickets until closure.
● Maintain a professional, empathetic, solution-driven approach.
● Collect customer feedback and ensure service quality.
● Attend and manage non-sales inbound calls.
● Resolve issues or escalate to relevant teams (Ops, Sales, CX, and Tech).
● Assist with booking changes, payment queries, and property information.
● Update all customer interactions accurately in the CRM.
● Follow up on open tickets until closure.
● Maintain a professional, empathetic, solution-driven approach.
● Collect customer feedback and ensure service quality.
Job Type: Full-time
Pay: ₹18,000.00 - ₹22,000.00 per month
Schedule:
Day shift
Experience:
Customer support: 3 years (Required)
Inbound voice: 2 years (Required)
Teleperformance: 2 years (Required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Customer Experience Executive - (S) position is now open for candidates interested in the Telecaller Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Telecaller Jobs is a plus.
