Job Description
Full job description
494914
Melbourne
Customer Service
Management
Full-time (Fixed Term)
View favourites
Who Are We?
At ABN Group, we’re Australia’s leaders in construction, property, and finance. In Victoria, you’ll know us through Boutique Homes & Homebuyers Centre. Our mission is to deliver the dream of home ownership, and we’re always looking for amazing people to help create the dream.
Why You’ll Love to Work for Us
People are at the heart of everything we do. We’ve built a culture around care – of your physical, mental and financial wellbeing, and we care about your growth, both personally and in your career. Most importantly, we know how to have fun along the way.
Here’s some of what you’ll enjoy:
Health & wellbeing perks such as onsite gym, flu vaccinations, skin checks, massages & financial wellbeing seminars.
Genuine work-life balance, including 2 days working from home, once you’ve settled in
Subsidised barista-made coffee onsite
Regular social events (we love a good party)
Discounts on building your own home
Check out our IG here: @abngroup.au
Your Impact
As a Customer Experience Team Manager in our Greenfields team, you’ll lead and support a small but passionate team of Customer Experience Coordinators who guide customers through the preconstruction phase of their homebuilding journey.
You’ll coach and develop your team, streamline workflows, and collaborate with stakeholders to ensure every customer feels informed, supported, and excited. Your leadership will help bring our Customer Experience vision to life and make building a home a truly positive experience.
We want you to inspire your team, champion customer-first thinking, and help cement our reputation as the most loved brand in the market.
What We’re Looking For
A genuine passion for the building industry
Obsessed with delivering exceptional customer experiences
Strong communication, problem-solving, and stakeholder management skills
Continuous improvement mindset and data-driven approach
Ability to manage escalated issues and deliver fair, timely outcome
You must have the right to live and work in Australia to apply.
494914
Melbourne
Customer Service
Management
Full-time (Fixed Term)
View favourites
Who Are We?
At ABN Group, we’re Australia’s leaders in construction, property, and finance. In Victoria, you’ll know us through Boutique Homes & Homebuyers Centre. Our mission is to deliver the dream of home ownership, and we’re always looking for amazing people to help create the dream.
Why You’ll Love to Work for Us
People are at the heart of everything we do. We’ve built a culture around care – of your physical, mental and financial wellbeing, and we care about your growth, both personally and in your career. Most importantly, we know how to have fun along the way.
Here’s some of what you’ll enjoy:
Health & wellbeing perks such as onsite gym, flu vaccinations, skin checks, massages & financial wellbeing seminars.
Genuine work-life balance, including 2 days working from home, once you’ve settled in
Subsidised barista-made coffee onsite
Regular social events (we love a good party)
Discounts on building your own home
Check out our IG here: @abngroup.au
Your Impact
As a Customer Experience Team Manager in our Greenfields team, you’ll lead and support a small but passionate team of Customer Experience Coordinators who guide customers through the preconstruction phase of their homebuilding journey.
You’ll coach and develop your team, streamline workflows, and collaborate with stakeholders to ensure every customer feels informed, supported, and excited. Your leadership will help bring our Customer Experience vision to life and make building a home a truly positive experience.
We want you to inspire your team, champion customer-first thinking, and help cement our reputation as the most loved brand in the market.
What We’re Looking For
A genuine passion for the building industry
Obsessed with delivering exceptional customer experiences
Strong communication, problem-solving, and stakeholder management skills
Continuous improvement mindset and data-driven approach
Ability to manage escalated issues and deliver fair, timely outcome
You must have the right to live and work in Australia to apply.
💡 Quick Summary
Seeking a career-building opportunity? The Customer Experience Team Manager position is now open for candidates interested in the Work from home Jobs sector. This role in Melbourne offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
