Customer Experience Technician

💰 $4,200 - $6,720 (Est.) 📍 Adelaide

Job Description

The Role
Fisher & Paykel is an iconic Australasian brand, a global company with a strong design heritage. Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique.
We are driven by our values of being trusted, sustainably minded, innovative, generous, and curious. As a team we take a collaborative approach and have a working environment where all ideas are heard, evaluated and tested against our leading goal - to be the world's most human-centred appliance brand.
The Opportunity:
We recognise the unique skills of specialist Appliance Service Technicians and we are now looking for a high calibre technician to join our Adelaide team. If you are sustainably minded, we want you to use your knowledge to repair appliances and/or air-conditioners quickly to work closely with our long-standing customers.
Would you like:
A competitive salary plus incentives
Tools of the trade - Van, Tools, Uniform, Phone etc
Continuous Training, Development and Support
Career Progression
You will carry out professional quality service repairs directly to our customers at their residence or in the workshop. A major benefit within this role is flexibility as it supports a "work out of home" model which means you do not have to travel each morning or night to the workshop.
Your Key Responsibilities:
Repair and fully test the operation of the product ensuring full customer satisfaction
Develop and maintain superior product knowledge through all training media, service manuals and training sessions
Complete all paperwork and documents related to service work and cash collection
Maintaining and managing van stock of spare parts inventory
Experience Required:
Electrical License or Restricted Electrical Workers License (Disconnect & Reconnect Appliances) preferred, industry experience as a minimum
Strong communication skills and strong PC skills
Provide premium customer service
Be self-motivated with a positive, friendly approachable nature
If you would like to help deliver us a premium customer experience and join a continuous growing and developing global company, please apply now and let's get you an interview!
Fisher & Paykel is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, ****** orientation, gender identity or expression, age, disability, or other characteristics protected by law.
 

💡 Quick Summary

Seeking a career-building opportunity? The Customer Experience Technician position is now open for candidates interested in the Refrigerator & AC Technician Jobs sector. This role in Adelaide offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Refrigerator & AC Technician Jobs is a plus.

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Job Details

Company Name: Fisher & Paykel Appliances

Frequently Asked Questions

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The expected salary for Customer Experience Technician in Adelaide is $4,200 - $6,720 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Customer Experience Technician is an on-site position based in Adelaide. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Customer Experience Technician. Previous experience in Refrigerator & AC Technician Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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