Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.

Job Types: Full-time, Part-time, Fresher, Regular / Permanent
Part-time hours: 3 per week

Salary: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Flexible schedule

Schedule:

Day shiftFlexible shiftMonday to FridayMorning shiftWeekend availability

Supplemental pay types:

Yearly bonus

Experience:

total work: 1 year (Preferred)

Work Location: One location