Customer Operations Supervisor

💰 $4,200 - $6,720 (Est.) 📍 Brisbane 🕐 5 days ago

Job Description

Job no: 5001XXXXXX
Work type: Full Time
Location: Brisbane - South, Brisbane
Join Visy Logistics and play a key role in leading safe, efficient and high‑performing warehouse operations.

12 month contract, join a market leader with the chance to make a real impact.
Monday to Friday, 7am–3pm with an early Friday finish for better work–life balance.
Free onsite parking so you can skip the stress and start your day smoothly.
The opportunity:

Visy Logistics, located in central Riverside West End, is seeking an experienced Operations Supervisor to lead a team of nine operational coordinators. In this hands-on leadership role, you’ll ensure people and equipment are utilised efficiently and that all distribution activities are performance safely, cost-effectively, and in line with customer service expectations. Strong financial acumen is essential to manager operational costs and identifying opportunities for continuous improvement.

Key responsibilities are, but not be limited to:

Supervise, coach and motivate staff to meet KPIs and deliver high‑quality outcomes.
Allocate labour and equipment effectively while meeting budget, schedule and SLA requirements.
Drive process improvements, support SOP development and complete audits with timely reporting.
Liaise closely with production, Customer Service, Yatala Warehouse and night‑shift teams.
Oversee payroll, labour planning and equipment maintenance coordination.
Champion safety, ensure timely incident reporting and implement corrective actions.
Maintain accurate operational records to support invoicing and payroll.
Build strong customer relationships and respond promptly to enquiries and service issues.
Attend daily plant meetings and maintain operational readiness as required.
What you will bring to the team:

Proven experience in a supervisor or management role within Warehousing or logistics.
Strong customer service focus and the ability to balance commercial and operational priorities.
Excellent communication, coaching, performance management and conflict‑resolution skills.
Experience using KPIs to monitor, manage and optimise warehouse performance.
Ability to identify service gaps and drive ongoing efficiency and process improvements.
A collaborative leadership style that builds trust, motivation and team engagement.
What you will love:

Work life Balance: Enjoy great hours to help you balance your professional and personal life.
Career Growth: Career progression opportunities within Visy Logistics and the broader Visy network.
Supportive Environment: Be part of a team that values safety, respect, and collaboration.
Perks: Free onsite parking and canteen for convenient meals.
Technology: Be part of a cutting‑edge, state‑of‑the‑art national logistics project.
About Visy Logistics:

At Visy Logistics, we don’t just move freight – we move industries forward. As part of one of Australia’s most sustainable and innovative businesses, we provide our people with the stability of a major employer and the opportunity to make a real impact every day. Offering a range of logistics services from warehousing, contract logistics, linehaul, intermodal transport, global freight forwarding and bulk logistics, we do logistics differently. Join a team that delivers reliable, safe and efficient transport solutions – backed by a national network and a strong commitment to our customers, communities and the planet.

Ready to hit the road with us? Apply now and start your journey toward a fulfilling career!

You will be required to meet Visy’s employment criteria which will include a criminal history check and pre-employment medical (including drug & ******* testing).

Visy is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.

These roles are only open to candidates currently residing in Australia with full working rights.


Advertised: 06 Feb 2026 E. Australia Standard Time
Applications close: 07 Mar 2026 E. Australia Standard Time

💡 Quick Summary

Seeking a career-building opportunity? The Customer Operations Supervisor position is now open for candidates interested in the Warehouse / Logistics Jobs sector. This role in Brisbane offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Warehouse / Logistics Jobs is a plus.

Sponsored

Job Details

Company Name: Visy

Frequently Asked Questions

Click the Apply Now button on this page, login or register for free on CallCenterJob.co.in, fill in your name, mobile number, city, and experience, then submit your application. The recruiter will contact you directly.
The expected salary for Customer Operations Supervisor in Brisbane is $4,200 - $6,720 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Customer Operations Supervisor is an on-site position based in Brisbane. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Customer Operations Supervisor. Previous experience in Warehouse / Logistics Jobs is a plus. Freshers may also apply depending on the employer's requirements.
Yes, CallCenterJob.co.in is completely free for job seekers. Never pay money to apply for any job. If anyone asks for payment to process your application, report it immediately using the "Report this Job" button.

Similar Openings

  • Warehouse All-Rounder

    Designation 3PL We are a small, fast-growing boutique 3PL business seeking a reliable and motivated Warehouse All Rounder to join our team. If you're a quick learner who enjoys variety, takes pride in efficient work, and is comfortable using computer...

    Full Time / Part Time

    Salary Estimated: 23K to 30K

    Remote

    July 11, 2026


    Apply Now

  • Logistics And Warehouse Coordinator

    Premier Work Support is currently seeking a skilled Warehouse Logistics Specialist to join their team based in Heathrow. The successful candidate will be responsible for the following key duties: Loading and Unloading: The Warehouse Logistics Special...

    Full Time / Part Time

    Salary Estimated: 21K to 32K

    Remote

    July 11, 2026


    Apply Now

  • Warehouse Freight Hauler

    Qualifications 1+ year operating ride on electric pallet jacks High-energy individual with a strong work ethic Willing to lift and carry a minimum of up to 75 pounds repeatedly throughout shift Sit or stand for periods in office as well as warehouse ...

    Full Time / Part Time

    Salary Estimated: 23K to 34K

    Remote

    July 11, 2026


    Apply Now

  • Amazon | Warehouse Logistics Associate | Cambridge

    Job description Job Title: Amazon Warehouse Logistics Associate Location: Cambridge, United Kingdom Company: Amazon Job Type: Full-time About Us: Amazon is a global leader in e-commerce and cloud computing, committed to delivering exceptional service...

    Full Time / Part Time

    Salary Estimated: 18K to 20K

    Remote

    July 11, 2026


    Apply Now

  • Admin & Customer Support Coordinator

    About Us MAPM is a leading independent footwear supplier, proudly operating from South Yarra, Melbourne since 1++6. From our humble beginnings, we’ve grown into a dynamic business, expanding across retail, wholesale, and online with our beloved brand...

    Full Time / Part Time

    Salary Estimated: 17K to 19K

    Remote

    July 11, 2026


    Apply Now

  • Warehouse Logistics |No Experience Necessary

    Qualifications This is an entry-level position with no experience necessary Age - 17 to 34 years old Education - Current Senior in High School(HS), HS Diploma, GED, GED equivalent, or higher education level completed Citizenship - U.S. Citizen/Perman...

    Full Time / Part Time

    Salary Estimated: 23K to 26K

    Brockton, Massachusetts

    July 11, 2026


    Apply Now