Customer Project Manager

💰 ₹28,800 - ₹46,080 (Est.) 📍 Gurugram

Job Description

Our Exciting Opportunity !

We are now looking for a Customer Project Manager (CPM), to lead assigned customer projects securing that project goals are met, customer’s expectations are fulfilled, and that the customer relation is handled in the best possible way within the scope of the contract.

You will:
• Accountable for successful delivery of assigned deployment projects as per scope & margins within agreed timelines!
• Will be establishing the project baseline plan: define project scope, secure the vital resources, and plans and supervise all activities
• Drive project execution: track project activities, supervise and handle changes, conflicts, and critical issues
• Ensure weekly and monthly project status reporting highlighting Gap’s, Risk and mitigation plans with support required. Recording and managing project issues and calling out where necessary to right stakeholders
• Handle customer and partner engagement: manage customer relationship building confidence and trust ensure project progress arranging meetings and customer events.
• Ensuring that required resources for execution are on boarded with right competence.
• Ensuring that Ericsson guidelines (for Project Management) are deployed and measure their effective compliance within the organization.
• Handle project finance: Ensuring periodic financial system monitoring & KPI adherence (GC)
• Tracking of site acceptance and invoicing on monthly basis along with GRN.
• Develop the business: explore AOS opportunities.
• Resolving cross-functional issues at project level.
• Project Documentations: Evaluate project requirements, identify, and resolve ambiguities, and build all required documentation including but not limited to scope statements, project timeline, risk mitigation plans, issue logs, status, and cost reports to be presented to internal and external customers.

To be successful in the role you must have:
• Bachelor's Degree in Engineering or master’s degree in Business Administration – B.E., M.B.A
• At least 12 to 15 years of overall work experience in Project Management, People and Business Skills, ITIL Process knowledge
• Project rollout RAN, MW, Swap experience is required.
• Excellent Interpersonal skills
• PMI /PRINCE certifications

Why Join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What Happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more. We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to interviewsupport@ericsson.com

We are proud to announce at Ericsson India has been named #14 in the country and we have been officially Certified™ in 2021. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work® Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture

💡 Quick Summary

Seeking a career-building opportunity? The Customer Project Manager position is now open for candidates interested in the Marketing Executive Jobs sector. This role in Gurugram offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Marketing Executive Jobs is a plus.

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Job Details

Company Name: Ericsson

Frequently Asked Questions

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The expected salary for Customer Project Manager in Gurugram is ₹28,800 - ₹46,080 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Customer Project Manager is an on-site position based in Gurugram. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Customer Project Manager. Previous experience in Marketing Executive Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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